Terms and Conditions

1. Definitions

• • The Website: Sugar.ie
• • The Service Provider:
  
• • The User or You: The individual using or registering on the Website
• • Account: A registered user dating profile on the Website
• • Content: All data or media submitted by users, including user-generated inputs such as introductions, personal descriptions, lifestyle preferences, photos, videos, and messages exchanged via the Website
• • Chat: The private messaging feature allowing users to communicate directly with each other
• • Prohibited Activities: Any activity, arrangement, or agreement that violates applicable laws or these Terms and Conditions
• • Permitted Activities: Activities conducted within the legal framework of consensual relationships and in compliance with these Terms

These Terms and Conditions govern your use of The Website operated by The Service Provider, a company registered in the United Kingdom. By accessing or using the Website, you agree to these Terms and Conditions (the "Agreement"). If you do not agree, you must cease use of the Website immediately.

2. Purpose and Permitted Activities

2.1 Purpose ofSugar.ie

Sugar.ieis a dating platform designed for adults seeking modern, mutually beneficial relationships. These relationships may be romantic, platonic, or lifestyle-based, entered into with transparency and mutual agreement.

2.2 Permitted Activities

The Website facilitates connections between consenting adults who wish to explore:

1. • Romantic relationships: Both parties clearly define their expectations regarding lifestyle, companionship, and mutual interests.
2. • Platonic relationships: The focus is on non-romantic companionship or shared activities.
3. • Modern dating: Open discussions about expectations, boundaries, and relationship dynamics. Important: While financial discussions may form part of lifestyle expectations, money or other benefits must never be explicitly or implicitly exchanged for sexual acts. Any arrangement violating these principles is strictly prohibited.

2.3 Transparency and Consensuality

Users are encouraged to enter relationships with open communication, ensuring:

1. • All interactions are consensual and based on mutual agreement.
2. • Both parties understand the nature of the relationship without coercion or deception.

3. Eligibility

3.1 Age Requirement

You must be at least 18 years old to use the Website. By registering, you confirm that:

• • You are of legal age to access adult-oriented material in your jurisdiction.
• • You are not accessing the Website from a jurisdiction where such material is illegal.

3.2 Prohibited Users

The Website is not available to individuals:

• • Convicted of crimes involving violence, exploitation, harassment, or sexual misconduct.
• • Attempting to use the Website for Prohibited Activities (Section 6).
• • Accessing the Website from jurisdictions where its use is illegal or restricted.

3.3 User Representation

By registering, you represent and warrant that:

• • You have never been convicted of any offence that would render you unsuitable for participation in a dating platform.
• • You will not use the Website to engage in any illegal, abusive, or harmful behaviour.

4. Use of the Website

Sugar.ieis a dating site for adults. You must not use this Website for any unlawful purpose. It is prohibited to use this service to promote prostitution, escorting services, or to attempt to solicit these services from members. The Website does not perform background checks on any members. You are responsible for performing your own due diligence before agreeing to meet, exchange private information, or enter into any relationship.

5. User-Generated Content (Profiles, Inputs, and Chat)

5.1 General Guidelines for User-Generated Content

By creating a profile or uploading Content (e.g., introductions, personal descriptions, lifestyle preferences), you confirm that:

• • The information is accurate, truthful, and not misleading. • You will not impersonate another person or entity.
• • The Content complies with the Content Rules in Section 6 and applicable laws.
• • Content must focus on lifestyle, relationship expectations, and mutual interests without violating these Terms. Explicit, vulgar, or offensive language is not permitted.

5.2 Private Messages (Chat)

Messages exchanged through the Website’s chat feature must comply with these Terms. Prohibited activities include:

• • Arrangements that explicitly or implicitly exchange money or benefits for sexual acts.
• • Sending abusive, harassing, discriminatory, or illegal messages.
• • Sharing or requesting personal contact details in violation of these Terms. Messages exchanged via chat may be monitored through automated and manual means to ensure compliance. Non-compliant messages may result in account suspension or termination.

6. Content Rules and Prohibited Activities

6.1 Prohibited Content

The following types of Content are strictly prohibited on the Website:

• • Non-consensual behaviour: Content involving coercion, abuse, or non-consensual acts.
• • Depictions of minors: Including real, simulated, or perceived representations.
• • Violent or abusive imagery: Any graphic depictions of violence, abuse, or harm.
• • Bestiality or animal mistreatment: Including implied or direct depictions.
• • Drug or alcohol abuse: Particularly in sexual contexts or promoting unsafe behaviour.
• • Defamatory, racist, or hateful material: Including content targeting individuals or groups.
• • Self-harm or dangerous activities: Promotion of actions that cause physical or psychological harm. • Explicit monetary exchange for sexual acts or services: Including directly or indirectly implied arrangements.
• • Personally identifiable information: Content revealing private details about third parties without consent.
• • Scatological or extreme fetishes: Content depicting explicit or extreme behaviour not aligned with the platform’s standards.
• • Terrorist/extremist propaganda: Including promotional or recruitment materials.
• • Sadomasochism or bondage: Any depictions in non-consensual contexts.

6.2 Prohibited Activities

Users must not use the Website to:

• • Facilitate or promote illegal activities. • Engage in harassment, stalking, or intimidation.
• • Solicit personal or financial information for unlawful purposes.
• • Use multiple accounts or fake identities.
• • Violate intellectual property rights or applicable laws.
• • Engage in commercial use of the platform.
• • Distribute malware or harmful software.

7. Uploading Adult Content

7.1 Self-Depiction Only

• • Users may only upload Adult Content that exclusively depicts themselves. Content featuring third parties, even with their consent, is strictly prohibited.
• • Users are responsible for ensuring that the uploaded content complies with all applicable laws and these Terms.

7.2 Identity Verification

• • Before uploading Adult Content, users must complete an age verification process by providing valid government-issued photo identification.
• • The verification process ensures that users are at least 18 years old (or the minimum legal age in their jurisdiction).

7.3 Rights and Consent

By uploading Adult Content, you confirm that:

• • You are at least 18 years old (or the minimum legal age in your jurisdiction).
• •The Adult Content is self-created and features only yourself.
• • You freely consented to the creation of the Adult Content and its upload to the Website.
• • You own or have full rights to the Adult Content and confirm that no third-party rights are infringed.

7.4 Retention Period

• • Adult Content will be retained for a period of up to six years after account deletion, in compliance with regulatory requirements.
• • Requests for removal of Adult Content will be honored except where retention is required to comply with legal or regulatory obligations.

7.5 Prohibited Uploads

The following are strictly prohibited:

• • Content violating Section 6.1 (Prohibited Content).
• • Content featuring individuals other than yourself, even with their consent.
• • Explicit, extreme, or illegal acts.
• • Content suggesting or depicting non-consensual interactions.

7.6 Moderation and Monitoring

• • All Adult Content, including images containing nudity or sensitive material, is subject to manual review and approval before being visible on the Website.
• • Text-based Content is reviewed using automated tools and may be subject to passive manual moderation.

7.7 Content Removal and Account Actions

The Service Provider reserves the right to take the following actions regarding Adult Content that violates these Terms or applicable laws:

• • Edit, hide, or remove the Content without prior notice.
• • Suspend or terminate the user’s account.
• • Report violations to relevant authorities where required by law.

7.8 User Responsibility

• • Users must maintain compliance with all applicable laws, including record-keeping requirements under 18 U.S.C. § 2257, where relevant.
• • The Service Provider relies on user representations and assumes no liability for non-compliant uploads.

8. Payments, Subscriptions, and Refunds

8.1 Free Accounts and Premium Features

• • Creating an account on The Website is free, with access to basic platform features.
• • Premium features, such as advanced communication tools, profile boosts, and enhanced visibility, require a subscription or one-off payments.

8.2 Subscriptions and One-Off Payments

• • Subscriptions provide access to premium features for a set duration and automatically renew unless canceled at least 24 hours before the next billing cycle.
• • Boosts are one-off payments to enhance profile visibility or unlock additional features for a limited time.

8.3 VAT Policy

• • VAT will be charged based on the location of the end user, as determined by data points such as IP address, card issuer BIN, billing address, or other commercially relevant information.
• • If a location cannot be conclusively determined, Irish VAT will apply by default.
• • Users believing they are charged the incorrect VAT rate must contact the Service Provider before payment. VAT adjustments cannot be made after payment.

8.4 Chargebacks and Fraudulent Payments

• • Accounts subject to chargebacks will be immediately suspended until the payment dispute is resolved.
• • Fraudulent payments will be pursued through legal channels.
• • Future access for accounts with chargebacks will be restricted to prepaid payment methods.

8.5 Refund Policy

Refunds are only available under the following conditions:

• • Platform Downtime: If platform availability drops below 50% in a calendar month, partial refunds for unused subscription periods may be granted.
• • Refund requests must be submitted via the Contact Us form and will be processed within 10 business days if approved.
• • One-off payments (e.g., boosts) are non-refundable once the service is activated.

9. Monitoring and Enforcement

The Service Provider reserves the right to monitor all Content (including messages) to ensure compliance with these Terms.

• • Violations may result in:
• • ◦ Content removal.
  • ◦ Account suspension or termination.
  • ◦ Reporting to law enforcement or relevant authorities.
• • Monitoring may be conducted using both automated tools and manual reviews.

10. Service Availability and Modifications

10.1 Availability

The Website and its services are provided on an "as-is" and "as-available" basis.

• • No guarantees are made regarding uninterrupted access, functionality, or error-free operation.
• • The Service Provider is not liable for interruptions or temporary unavailability.

10.2 Modifications

The Service Provider reserves the right to:

• • Modify or discontinue any feature or service without notice.
• • Block users or restrict access to maintain the integrity of the Website.

11. Indemnity Clause

You agree to indemnify and hold harmless the Service Provider, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from:

• • Your use of the Website.
• • Your uploaded Content.
• • Any breaches of these Terms or applicable laws. This indemnity extends to legal fees and costs incurred in defending any claims.

12. Disclaimers and No Guarantees

12.1 Platform Use

• • The Service Provider does not guarantee compatibility or outcomes of relationships.
• • User-generated Content is not verified or endorsed for accuracy.

12.2 Liability Disclaimer

• • The Website acts as a venue for connecting users. Interactions (both online and offline) are at your own risk.
• • The Service Provider is not responsible for user conduct, loss of data, or technical failures.

13. Litigation of Disputes

This Agreement is governed by the laws of England and Wales.

• • Disputes shall be resolved exclusively in the courts of England and Wales.
• • Users waive the right to participate in class action lawsuits or collective proceedings.

14. Retention of Inactive Accounts

Inactive accounts will be removed, and all associated Content deleted permanently as the discretion of The Service Provider or within 6 years after last activity.

15. Third-Party Links and Content

The Website may include links to third-party websites. The Service Provider:

• • Is not responsible for the content, actions, or policies of third-party websites.
• • Does not endorse or guarantee the accuracy of external content.
• • Users access third-party links at their own risk.

16. Service Modifications and User Blocks

The Service Provider reserves the right to:

• • Modify or discontinue the Website’s features or services without notice.
• • Block users to protect the integrity of the platform.

17. Changes to Terms and Conditions

The Service Provider may update these Terms and Conditions at any time.

• • Changes will be posted on the Website and take effect immediately upon publication.
• • Continued use of the Website after updates constitutes acceptance of the revised Terms.

18. Contact Information

For any queries or concerns, you may contact:

• 
• [email protected]

Last updated 27/11/2024